Becker's Hospital Review compiled a list of hospitals patients are most likely to recommend in every state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS. Neosho Memorial in Chanute, Kansas, stood out on this prestigious list, a testament to its unique position in the region.
"Considering there are 164 Kansas hospitals, we are honored to earn this distinction. We work very hard to provide the best patient experience possible. Our staff trains and performs extremely well," says Dennis Franks, NMRMC CEO.
Becker explains that the Center for Medicare and Medicaid Services (CMS) surveys every inpatient with an HCAHPS survey. CMS assigns HCAHPS star ratings based on patient's responses. The question, "Would you recommend this hospital to your friends and family?" requires hospitals to have at least 100 completed HCAHPS surveys in a four-quarter period to be eligible for a star rating.
The 16 Kansas hospitals include:
- Clara Barton Hospital (Hoisington)
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- Clay County Medical Center (Clay Center)
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- Kansas City Orthopaedic Institute (Leawood)
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- Kansas Heart Hospital (Wichita)
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- Kansas Surgery & Recovery Center (Wichita)
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- Manhattan Surgical Hospital (Manhattan)
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- Mercy Specialty Hospital Southeast Kansas (Galena)
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- Miami County Medical Center (Paola)
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- Mitchell County Hospital Health Systems (Beloit)
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- Neosho Memorial Regional Medical Center (Chanute)
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- Pratt Regional Medical Center
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- Republic County Hospital (Belleville)
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- Rock Regional Hospital (Derby)
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- Saint Luke's South Hospital (Overland Park)
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- Salina Surgical Hospital
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- Smith County Memorial Hospital (Smith Center)
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- University of Kansas Hospital (Kansas City)
“This matters. Your continuous hard work and engaged employees at Neosho Memorial Regional Medical Center make such a difference.” says Erika Sundrud, Group Vice-President, Ovation Healthcare.
“Things have been tough in healthcare and changes continue to come – yet you (Neosho Memorial staff) all rise. Keep leading the way!” she continued.